Doofus Ideas Ltd
London, UK EC1V 2NX
hello@dofusidea.com
Ph: +44.800.832.1522
For Project inquiries only:
june.harington@doofusidea.com
Ph: +44.155.657.0163
Company # 12339015
For Media & Tech Inquiries:
tech@doofusidea.com
press@doofusidea.com
Ph: +44.155.657.0163
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Faq

We’ve been building websites for over four years and in that time we have gained a vast amount of experience and knowledge. Here are some of the most commonly ask questions which can be used as checklist against your web provider.
Are your websites optimised for search engines?

We take a very detailed approach with website optimisation and on page code optimisation. What this means is that we don’t just create attractive websites – we also create websites that have all of the important areas optimised for the search engines ensuring the best start for your website within the search engines.

How long does it take to create a website ?

On average, we shoot for a six to eight week turnaround, but the pace of any project is set by each client. How much input you can provide during the initial stages, your availability with feedback, how soon the content is ready – all this affects the speed of completion. The functionality needs may also play a role – more complex sites will take more time to develop.

What Kind Of Technology Do You Support?

We specialize in XHTML, CSS and Flash, but are very experienced with JavaScript, DHTML, XML, PHP, and others. Although it’s unlikely, if there’s something we can’t do, we can reach out to our network of partners for additional services (at no additional cost to you).

Do you provide website maintenance and support?

A lot of our customers opt for our ongoing maintenance and support which includes general assistance using our content management systems, bimonthly updates of plug-ins and code, security scanning and daily website backups.

Do I really need a website?

When you think that a website is basically a storefront that is open 24 hours a day, 7 days a week, 365 days a year, then a website becomes the most viable implementation for your business. By having online presence customers can view products, services, and other content from your website, from the comfort of their own home whenever they want. By doing this you empower your customers and maximise the marketing potential for future ones. No matter the nature of your business, a website wi help your company grow and make money on the web for you.

Does it matter if my website looks dated, isn’t it the content that’s more important?

The moment a customer lands on your page they make a snap judgement on whether or not it is worth to spend their time on your site. If your site looks dated and as if it hasn’t been maintained then they will not waste any more time and will look for a better website and chances are that they will end up on your competitor’s website! Therefore it’s worth investing some money and time to modernise your site to a contemporary one.

Can you build e-commerce websites?

Yes, we can develop you an e-commerce site which is secure, professional and efficient, thus giving you an interface for your customers to make purchases online. We have vast experience in this area.

What is SEO and how will it benefit me?

SEO is the ability to make your website appear on search engines under more relevant searches. If your SEO is done correctly you will appear higher up the list under search results and are more likely to gain traffic to your site. Ultimately this leads to more people buying your product, or service. We offer so-called ‘while hat SEO’- the most reliable and ethical SEO practice that is done by following Google Webmaster Guidelines so your site gets long lasting ranking and will be future proof.

Do you provide email accounts for my website?`

Yes, we can create email accounts for you, ending with your websites domain name so you have a professional looking email account for your business. We will give you guidance and support in setting up your email accounts in various devices including smartphones.

Can I transfer my domain name from another provider to you?

Yes, you can always transfer your domain name to us or away from us without any restrictions, just let us know.

Will I have the full control and copyright of my website?

Yes, after a website development is completed, we hand over all the code in an electronic file, if requested. If this is not required immediately and you are happy to leave the site with us, you can always get this in future if you want to move the website out to another hosting provider.

Why do I need web hosting?

Yes, after a website development is completed, we hand over all the code in an electronic file, if requested. If this is not required immediately and you are happy to leave the site with us, you can always get this in future if you want to move the website out to another hosting provider.

Doofus Ideas Ltd
Doofus Ideas Ltd  GDPR Cookie Compliance
Privacy Overview

What is this Privacy Policy for?
This privacy policy is for this website [http://doofusidea.com] and served by Doofus ideas the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.

What information do we collect?
We may collect the following personal information:

Your IP address (in server logs)
Your name (where it is provided to us in the contact forms on this website)
Your email address (where it is provided to us in the contact forms on this website)
Your phone number (where it is provided to us in the contact forms on this website)
What do we use this information for?
Your IP address may be used for diagnostic and forensic reasons on our server or for the purposes of identifying your business name when browsing the site from a corporate network location.

We will use your name and other contact details for the purposes of answering inquiries.

How long will we keep your data?
Your IP address information will be retained in server logs for 30 days and then deleted.
Email address and contact information will be retained for 7 years following completion of any contractual engagement.
Contact information collected for newsletter purposes will be retained until removal is requested by the data subject.
How can I control the use of my data?
You have a wide range of rights as regards your personal data. Under current data protection laws, you have the right to request the following:

The right to the erasure of your data (the right to be forgotten).
The right to object (the right to have us stop using your data for a specified purpose)
The right to amendment (the right to have incorrect data amended)
The right to access (to be given a copy of all the data we hold on you in a portable format)
The right to the restriction of processing (to restrict the use of your data)
Rights related to automated processing (we do not conduct any automated processing)
If you have any questions at all about your data or Doofus Ideas data protection, please use the following contact information:
Email: hello@doofusidea.com

Phone: +44 8008321522

You are also entitled to raise a complaint with the ICO whose details can be found here: www.ico.org

How do we protect your data?
As an accredited organization, we already have the foundations of compliance pre-built as the technical and organizational measures required under this ISO accreditation are a good match to meet, and exceed, the test of “reasonable technical and organizational measures” required under the regulation. We are also registered with the ICO as a controller and processor under the terms of the DPA (Data Protection Act).

All our staff receives training on information security and data protection and we take this responsibility very seriously as an organization.

Use of Cookies
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer’s hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [http://www.google.com/privacy.html ].

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email the submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products/services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe to you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Email Newsletter
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through a prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies/people outside of the company that operates this website. Under the Data Protection Act 1998, you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates, and frequency of activity [this is by no far a comprehensive list].

This information is used to refine future email campaigns and supply the user with more relevant content based on their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

External Links
Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should, therefore, note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may, in turn, be saved on your computer’s hard drive. Users should, therefore, note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms
Communication, engagement, and actions taken through external social media platforms that this website and its owners participate in are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons that help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Please do not hesitate in contacting us regarding this Privacy Policy at hello@doofusidea.com